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We will give you LG warranty information here We will give you LG warranty information here

Warranty

We will give you LG warranty information here

LG Electronics guarantees free repair service to its products within the warranty period through its Authorized Service Centers. Each LG product has a different set of warranty conditions, so please refer to information below.

Guidance for Standard Warranties

Standard Warranty for LG Products

The estimated standard warranty for LG product varies. Please refer to the below guide, which references general warranty periods beginning from the original purchase date.

Please note: the below is intended as a guide only, and T&Cs may vary depending on your model and product use.

Standard Warranty for LG Products
Product Warranty Period Note
TVs

Labour : 12 Months

Parts : 12 Months
Home Cinema Systems

Labour : 12 Months

Parts : 12 Months
BluRay/DVD Players

Labour : 12 Months

Parts : 12 Months
Soundbars/Speakers

Labour : 12 Months/24 months

Parts : 12 Months/24 months

 24 months parts & labour warranty only applies to AV models with Wifi function
Mobile phones

Labour : 24 Months

Parts : 24 Months

 Your mobile phone warranty will vary depending on where you purchased. Please check with your retailer.
Tablets

Labour : 24 Months

Parts : 24 Months
Smart Watches

Labour : 12 Months

Parts : 12 Months
Monitors

Labour : 24 Months

Parts : 24 Months
All in One Chromebase

Labour : 24 Months

Parts : 24 Months
Washers & Driers

Labour : 24 Months

Parts : 24 Months

10 year warranty on Direct drive motor (Washer) and Dual inverter compressor/ Motor (Drier) - this extended parts warranty is applicable on specific parts only, The consumer will be charged for labour after the product warranty has expired. Your washer may also qualify for a free extended 5 year warranty. Click here to find out more
Fridge Freezers

Labour : 24 Months

Parts : 24 Months

 10 years extended warranty on Linear Compresser - This extended parts warranty is applicable on specific parts only, The consumer will be charged for labour after the product warranty has expired.
Dishwashers

Labour : 24 Months

Parts : 24 Months
Microwaves

Labour : 12 Months

Parts : 12 Months
Vacuum Cleaners

Labour : 12 Months

Parts : 12 Months

Warranty Terms and Conditions:

  • Replacement Unit or Parts may be new or remanufactured service exchanges that are equivalent to new in performance and reliability.
  • The LG warranty does not cover any of the following actions:
    1. a) Periodic check ups, maintenance and repair or replacement of parts due to normal wear and tear.
    2. b) Cost relating to transport, removal or installation of the product.
    3. c) Misuse, including failure to use the product for its normal purposes or incorrect installation.
    4. d) Damage caused by Lightning, Water, Fire, Acts of God, War, Public Disturbances, incorrect mains voltage, improper or insufficient ventilation or any other cause beyond the reasonable control of LG.
  • The LG manufacturer warranty is only valid when accompanied by the original invoice, sales receipt or confirmation from LGE UK of the warranty period.

  • If the serial number is defaced, missing or illegible, the warranty with LGE UK is null and void. In this case you should contact the dealer from whom the product was purchased.
  • During the repair process it is possible that any stored data may be lost so it is strongly recommended that you backup any important data and media files before requesting a service. LG will not be responsible for any data corruption or loss however so caused during the repair process or failure of the customer to ensure that all data is properly backed up.

Guidance for Extended Warranties

Extended Warranties

Do you wish to purchase an extended warranty for your product? Click here to be taken to our warranty provider D&G, where you can proceed to upgrading your warranty.

Do you wish to find out more about our free extended warranty promotion for LG washing machines? Click here for further details on the 5 year warranty promotion, including how to claim, and which products qualify.

*Prices, promotions and availability may vary by store and online. Prices subject to change without notice. Quantities are limited. Check with your local retailers for final price and availability.
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